An Honest Consumer Product Review of the Samsung Dishwasher

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Comments on this article:

» left by Joel Hendon ^(14,867)
Joel Hendon (300 days 4 hours ago.)

Wow, Sandra, you had me thinking about going Samsung over the washer and dryer and especially when I had good experience with their TV. But I won'5t be going for ther dishwasher. Thanks for sharing this.

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» left by Sandra E Graham from Paragould, Ar USA (299 days 3 hours ago.)

Thanks, Joel.  Glad to help.  Maybe this new 'Review' deal at searchwarp will help us make better decisions before we lay down the hard earned dollar!

Have a good week and good luck with your next purchase--whatever it is.

Sandra

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» left by Susan Thom ^(11,996)
Susan Thom (300 days 3 hours ago.)

hi sandra,

 

i'm sorry about your dishwasher.

 

i had the same thing happen with one from sears, i don't know what brand name, but it was terrible, and i waited, but finally called sears and they gave me a different one. i wonder if that may be an option for you?

 

good luck,

 

best regards,

 

sue

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» left by Sandra E. Graham from Paragould, Ar USA (299 days 3 hours ago.)

I have probably had it too long now--I can't remember when I actually bought it.  I probably should check into it, since I paid so much for it.

Thanks for reading, Sue.

Sandra

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» left by Anonymous (299 days 3 hours ago.)

hi sandra,

it would be worth checking into.

i think i had mine for 6 months!

bad design-i couldn't fit much in it.

and i simply told them the truth-i didn't like it, it didn't clean well, and it wasn't much use for a family of 6 at the time.

you can't lose anything by a phone call.

my best to you,

sue

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» left by Gary W. Halsey Sr. ^(4,619)
Gary W. Halsey Sr. (299 days 19 hours ago.)

Great consumer tip Sandra, well said. I have had this awful experience with a product that will remain nameless, but same thing, I bought one thing, (electronic equipment), and figured they would be the same quality for their camera, well, low and behold, it was not....I hate it when that happens. Thanks for sharing this with us, I think it is something we can all relate too!! thanks again, and I am going to be a fan...

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» left by Sandra E. Graham from Paragould, AR USA (299 days 3 hours ago.)

Thanks, Gary.  I hope this article will help many people, because with the economy like it is, we certainly don't need to waste our money on sub-standard products.

Thanks for reading and commenting.  I'm looking forward to reading some of your articles and welcome to Searchwarp.

Sandra

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» left by Robert Melaccio, Sr. ^(5,189)
Robert Melaccio, Sr. (299 days 11 hours ago.)

Well at least it isn't a copycat American product with an All American name. Now we get down to really makes everything. Good job.

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» left by Sandra E. Graham from Paragould, AR USA (299 days 3 hours ago.)

That's true.  I had a GE dishwasher prior to this one and it did a fantastic job of cleaning the dishes and was energy efficient, however, it began to leak somewhere from the bottom and the warranty had run out. 

Thanks for reading and commenting, Robert.

Have a great week.

Sandra

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» left by Eddy Tuchman ⁽¹⁸⁾
Eddy Tuchman (299 days 8 hours ago.)

Sandra, you are just great. Your article is very informative. I printed it for my wife to read.

 

Good work

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» left by Sandra E Graham from Paragould, Ar USA (299 days 3 hours ago.)

Thanks, Eddy.  I appreciate your reading and commenting.  If this article will help one other person from making the same mistake I did, it is well worth the writing.

Welcome to searchwarp.

Sandra

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» left by Parker M. from Garland, Texas (299 days 2 hours ago.)

I think I'd be checking this one out. Take it back before it's too late! Sounds like you got a real lemon in this one. Thanks. I'll know to shop around now.

 

Parker M.

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» left by Sandra E. Graham from Paragould, Ar USa (299 days 1 hour ago.)

Thanks, Parker.  You are probably right.  I guess I should start looking at my warranty booklet.  Thanks for reading and commenting.

Sandra

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» left by Walter Rhett ^(3,171) (299 days ago.)

Erma Bombeck wished she was you! Your joviality, humor, wit, adn refusal to be licked by the bumps and stops of daily living inspire us all!

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» left by Sandra E. Graham from Paragould, AR USA (298 days 21 hours ago.)

Hey, Walter, thanks for stopping by.  Great to hear from you.

Have a great week and may 'Erma' have a good one as well.

Bless you.

Sandra

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» left by Nancy Daniels ^(1,460)
Nancy Daniels (298 days 12 hours ago.)

Sandra, I enjoyed your article and have had similar experiences. Last year I purchased a Sears refrigerator (bottom freezer) and the freezer was a nightmare, icing over and blocking the air vent. We were able to return it in exchange for a GE and have had no problems since. (The Sears model was actally built by LG.) Just because a company is good at one type of product doesn't mean they are good at another. Whirlpool has always made a wonderful dishwasher but I don't want that company for my stove. I'm just glad my 42-year-old Yamaha grand piano doesn't 'roar' when I play it!

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» left by Sandra E. Graham from Paragould, Ar USA (298 days 10 hours ago.)

Thanks, Nancy.  That's right, you can't count on a good product of different areas within the same brand name--they could possibly be  built in different countries.  For instance a cell phone in Japan and a dishwasher in China.  Everything on the market today is a 'grab-bag' of surpises!

Thanks for reading and commenting and Welcome to Searchwarp.

Sandra

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» left by Ronyae ^(4,701)
Ronyae (294 days 17 hours ago.)

Sandra,

 

Yikes! Sure feel your pain...You have written some very true words: "...(bad idea)..." And that goes for all things.

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» left by Sandra E. Graham from Paragould, Ar USA (293 days 5 hours ago.)

Sometimes we just have to roll with the punches.  Thanks, Ronyae.

Sandra

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» left by Kathy Case ⁽³⁰⁶⁾
Kathy Case (294 days 10 hours ago.)

Hi Sandra,

 

 

Bummer. All 3 of ours are whirlpools and they've been good to us.

 

Kathy

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» left by Sandra E. Graham from Paragould, Ar USA (293 days 5 hours ago.)

Thanks Kathy.  I have had whirlpool washer and dryers and they were a good product.

Sandra

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» left by Janey Edwards from Clovis, New Mexico (293 days 6 hours ago.)

Try GE next time-----I've always have had good luck with that brand.

 

Too bad you had to learn the hard way!

 

JE

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» left by Sandra E. Graham from Paragould, Ar USA (293 days 5 hours ago.)

Thanks, Janey.  I may do just that.

Sandra

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» left by Anonymous (203 days 21 hours ago.)

Unfortunately we also bought the same Samsung Stainless dishwasher and it does not clean dishes either; no matter what brand of soap, how much soap or how one puts in the dishes, or which cycle.  Very frustrating, very pathetic.  Poor service from Samsung too. It's been 6 months and no satisfaction yet.

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» left by Sandra E. Graham ^(7,612)
Sandra E. Graham (131 days 5 hours ago.)

Sad that consumers have to spend so much money to learn they have been duped!

From now on, I read the reviews of products before I buy.

Thanks for reading and commenting.

Sandra

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» left by Patty from Clearwater, FL (195 days 7 hours ago.)

Your review is right on the mark. I only wish I had seen it before I bought this sad excuse for a dishwasher. All it's good for is rinsing off your dishes, it certainly does not clean them. Have had mine 7 weeks and I also kept thinking I was doing something wrong, now I'll have to deal with Samsung to try and get rid of this thing, Wish me luck.

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» left by Sandra E. Graham ^(7,612)
Sandra E. Graham (131 days 5 hours ago.)

Over and over I hear that this is a very poor product and I also hear that trying to deal with Samsung on the issue is like pulling hen's teeth!  You may need more than luck--like a lawyer.

Thanks for reading and commenting.

Sandra

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» left by Donna from St. Albert, AB, Canada (176 days 6 hours ago.)

Thank you for your opinion.  I just wish I had read this before I too purchased our Samsung dishwasher.  What a disappointment for such a large cost, most of the dishes do not come out clean after wash timesof 2-3 hours depending on the cycle.  I was foolish enough to buy from a wholesaler that will not refund my money, and only suggest that I contact the service department for warranty work. 

 

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» left by Sandra E. Graham ^(7,612)
Sandra E. Graham (131 days 5 hours ago.)

The problem with dealing with the manufacturer warranty, is that they claim that it runs, so therefore it works; it works, therefore there is no claim---imagine that!

We may be stuck with our lemons!

Thanks for reading and commenting.

Sandra

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» left by Michele from Dayton, OH (144 days 6 hours ago.)

I wish I had read your review BEFORE buying mine. We have had the worst experience and the customer service from Samsung has been worse. In fact I think the lack of customer service is the bigger issue than the Samsung dishwasher breaking twice. We are on our second dishwasher of the same model and I wish we could have just replaced it with a different brand all together. Hopefully getting this one repaired won't take two and half months.
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» left by Sandra E. Graham ^(7,612)
Sandra E. Graham (131 days 5 hours ago.)

Well, as SpongeBob says, "Good Luck With That."  I hope you have better luck than most that I have talked with.

Thanks for reading and Commenting.

Sandra

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» left by william beebe from delaware (68 days 8 hours ago.)

this is a great article. I like the way Sandra pointed out that you can not judge the reliability of a product buy the reputation of a company that makes other products quite well. I had a nightware experience with the Samsung diswasher DMR77LHS.

Out of the box the error code would flash  LE than shut down. The girl at Samsung asked who installed it and implied that it may have been installed incorrectly. After three weeks The serviceman arrived and replaced the entire computer board and related switches he indicated that there was a known problem with a false readout so Samsung redesigned the computer board. I originally told service that there was a small amount of water that leaked so he also replaced the entire motor and pump assembly. I watched in amazement how the quite skillfull technician rebuilt this robust looking attractive stainless steel tub (thats why I purchased it) He put it back in tested the electronics and left. We went out to dinner that night kind of glad that the final piece of a costly kitchen remodel was complete. My wife christened the kitchen by cooking dinner Sunday evening than putting the dishwasher on delay start. Imagine my dismay to see the error code flashing LE LE LE the first thing in the morning. I called Samsung again that Monday morning they scheduled service

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» left by Del Ferdinand from New Oelans, La (50 days 4 hours ago.)

Just Purchased the DMR77 on the 22 of August 09, Installed it on the 25of August 09, Didn't clean the dishes nor did it dry them, even on the Heavy cycle. The Unit is good looking but not worth the money. Have had 2 service men come out and look at it. There conclusion was that the dishwasher was going through all the cycles and working properly but not cleaning the dishes. My old Kitchenaid of 10 yrs befor the hurricane ( Katrina) I m not getting any satisfacition from the Samsung manufacture; They are telling me they donot give refunds. I have never paid that much for any appliance. I am seeking legal advice. "Del "from New Orleans

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» left by Psient from So CAL (37 days 3 hours ago.)

Hi:

Pros: stainless steel, large tub, electronic touch control
Cons: Purchased in Dec 08. Commenting Sept 09.

Does not clean dishes at all. Very poor design and quality control.

As I am commenting an appliance repairman is replacing the motor. Must run hot water in sink before turning on in order to achieve any form of cleaning. Cannot use powdered soap. Buttons are so sensitive to touching that I have had to tape a piece of cardboard over them to prevent accidentally activating the dishwasher in the middle of a cleaning cycle; to do so means you must run the whole cycle again from the beginning as there is no memory of where it left-off.

I am replacing the worst appliance I have ever purchased this week. I spent 800 dollars on it 9 months ago. What is the point of keeping it?

I am so dissatisfied with Samsung I will not buy another item as long as I live.

Psient



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