In the legal sector this can be even more frustrating due to the high starting salaries and high percentage fees charged by recruitment companies. With fees starting in the region of 20%, even for a junior solicitor a recruitment fee of £6,000 is not unusual, and often during boom times the percentage can increase towards 50% as the recruitment companies 'cash in' while they can.
However investing in your team through effective legal training can substantially reduce your recruitment costs. There are several major reasons for this:
* By showing a commitment to invest in your team you build loyalty.
* If you choose the right legal training providers your employee's skills will improve making them more efficient at their job.
* Better trained staff are more motivated in their roles.
* If you create a one, three or five year training plan for each member of your team you are investing long-term for their benefit (and ultimately yours).
* Better trained and more efficient staff make for more satisfied clients.
* If your training plan is focused on a 'team' the whole team will improve and help each other in their areas of strength.
Let's look at each of these items in turn to see how they help to improve employee loyalty.
Committing To Invest.
Every member of staff likes to feel that they are valued. If you pick up any management book one of the recurring themes will always be the need to "Praise Your Team". Whilst praise is an essential part of your management skills it does not cost anything except time. When you agree to fund a course for your team members you have to invest financially as well as with your time. This extra commitment, if explained correctly to your staff, shows that you really do value their contribution to the team.
Improving Skills.
If you choose the right legal training provider your staff will receive training that immediately makes them better at their job. This leads to improved satisfaction for your team member. A happier team member is less likely to leave their job.
Motivated Staff Through A Training Plan.
If you take the time to put in place a long term training plan with each team member you are showing a commitment to them for years to come. This commitment to train them over the course of the next few years shows a real desire on your part for them to be an integral part of your business. How will you be rewarded for this commitment? With a more motivated and committee team member who is much more likely to stay with your firm.
More Satisfied Clients.
If your staff are more confident in their abilities and better trained they will be able to complete their cases as quickly as possible. Less mistakes will be made and a much better service will be received by your clients. In an increasingly competitive market, having satisfied clients spreading the word about your excellent service is a huge benefit to your law firm.
Better Teams.
If your teams each receive training in different areas or aspects of law they will become experts in that area. If each of your team members has a different expertise they will become an excellent resource for each other, improving your team's efficiency as a whole.
Summary.
If you invest in your team correctly, the cost of any training will be returned many times over through improved efficiency, improved client satisfaction and most importantly in reduced recruitment costs.
--------
For more information and a training newsletter with course details, visit MASS Training for all of your Legal Training needs MASS Training provide cost effective, practical and interactive Personal Injury Courses. Nick Jervis is a Solicitor (non-practising) and a Legal Marketing Consultant for Solicitors and Legal Businesses in The UK and a Director of Samson Consulting.
Disclaimer: All information on this site is provided for informational purposes only! By no means is any
information presented herein intended to substitute for the advice provided to you by any health care or other professional
or organization.
tweet this!